Privacy Policy

Last updated: 11/30/2025

1. Who we are

This website is operated by Marketplace Puerto Rico .com (“we”, “us”, “our”).

Our website address is:
https://marketplacepuertorico.com

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
ventasopenboxpr@gmail.com

2. What personal data we collect and why we collect it

2.1. Orders and customer accounts

When you place an order or create an account, we collect information such as:

  • Name and contact details (email address, phone number).
  • Billing and shipping addresses.
  • Order details and payment-related information (we do not store your full credit card number; payments are processed by third-party payment providers).
  • Any notes you add to your order.

We use this information to:

  • Process and deliver your orders.
  • Communicate with you about your orders, questions, or support requests.
  • Prevent fraud and abuse.
  • Maintain our business records and comply with legal obligations (e.g. tax and accounting).

2.2. Comments, reviews, and contact forms

When visitors leave comments, reviews, or submit a contact form, we collect:

  • The data shown in the form.
  • The visitor’s IP address and browser user agent string (to help spam detection and security).

An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

After approval of your comment or review, your profile picture (if provided via Gravatar) may be visible to the public in the context of your comment.

2.3. Media uploads

If you upload images to the website (for example, product images in a listing or your profile), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

2.4. Cookies and similar technologies

We use cookies and similar technologies to:

  • Keep you logged in to your account.
  • Remember your cart contents and preferences.
  • Improve site performance and security.
  • Understand how visitors use our site (analytics).

Examples:

  • If you leave a comment, you may opt in to saving your name, email, and website in cookies for your convenience so you don’t have to re-enter them. These cookies typically last for one year.
  • When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
  • When you log in, we set cookies to save your login information and your screen display choices. Login cookies typically last for two days, and screen options cookies for one year. If you select “Remember Me”, your login will persist for about two weeks. Logging out removes the login cookies.
  • If you edit or publish an article, an additional cookie may be saved in your browser indicating the post ID of the article you just edited; it usually expires after one day.

You can control cookies through your browser settings, but disabling them may affect how the website functions.

2.5. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, social media feeds, etc.). Embedded content from other websites behaves in the exact same way as if you visited the other website directly.

These websites may:

  • Collect data about you.
  • Use cookies and additional third-party tracking.
  • Monitor your interaction with that embedded content (including if you have an account and are logged in to that other website).

We recommend reviewing the privacy policies of any third-party services you interact with through our site.

2.6. Analytics and usage data

We may use analytics tools (for example, Google Analytics or similar services) to understand how visitors use our site. These tools collect information such as:

  • Pages visited, time spent on pages, and click paths.
  • Browser type and device information.
  • General location information (e.g. city/country, not exact address).

This data is generally aggregated and does not identify you personally. It helps us improve our website, products, and marketing.

3. How we use Facebook and other social platforms

We operate one or more Facebook Pages associated with Marketplace Puerto Rico .com. We use Facebook’s tools and APIs to:

  • Automatically publish posts to our Facebook Page about products listed on our site.
  • View aggregated statistics about how people interact with our Page and posts (Page insights).

When our system posts to Facebook:

  • It publishes product information (such as title, image, price, and link to your product page) to our Page.
  • We do not use this integration to access your private Facebook messages, private friend lists, or other non-public data.
  • We may see aggregated data from Meta about reach and engagement (for example, number of views, clicks, likes) which we use only to manage and improve our Page content.

Your interactions with Facebook (likes, comments, messages to our Page, etc.) are governed by Facebook’s own privacy and data policies. We encourage you to review Meta’s policies if you have concerns about how they handle your data.

4. Who we share your data with

We share your personal data only when necessary and with trusted third parties, such as:

  • Payment processors (to process your payments securely).
  • Shipping and logistics providers (to deliver your orders).
  • Email and communication services (to send order confirmations and support messages).
  • Analytics and advertising partners (in aggregated or pseudonymized form, where applicable).
  • IT and hosting providers (to operate and secure our website).

These service providers are only allowed to use your data as needed to provide their services to us and must protect your data appropriately.

If you request a password reset, your IP address may be included in the reset email for security purposes.

We may also disclose information where required by law, to comply with a legal obligation, or to protect our rights, property, or safety, or that of others.

5. How long we retain your data

We keep personal data only as long as necessary for the purposes for which it was collected, including for:

  • Providing our services and fulfilling your orders.
  • Complying with legal, accounting, and tax obligations.
  • Resolving disputes and enforcing our agreements.

Examples:

  • Comments and reviews: If you leave a comment or review, we retain it and its metadata indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • Customer accounts: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Site administrators can also see and edit that information.
  • Order information: We generally retain order and transaction records for the period required by applicable tax and accounting laws.

6. What rights you have over your data

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, where legally permitted.
  • Restriction: Request that we restrict the processing of your data in certain circumstances.
  • Objection: Object to certain types of processing, including direct marketing.
  • Portability: Request a copy of your data in a commonly used, machine-readable format (where applicable).

If you have an account on this site, or have left comments or placed orders, you can request an exported file of the personal data we hold about you or request that we erase it (subject to any data we are required to keep for administrative, legal, or security purposes).

To exercise any of these rights, please contact us at:
ventasopenboxpr@gmail.com

We may need to verify your identity before responding to your request.

7. Where your data is sent and stored

  • Visitor comments may be checked through an automated spam detection service.
  • Some data may be transferred to and processed on servers located outside your country, including in the United States or other jurisdictions. In such cases, we take appropriate steps to protect your personal data in accordance with applicable law.

8. Security

We take reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we handle your personal information.